No help was offered at all, and the outreach person seemed quite adamant that it had to be a weekly schedule. If they'd properly read my comic (40 coloured pages a chapter!) I doubt they'd have proposed those terms to me.
Non-exclusive contract likely means that you'll be free to share your comics on other platforms. I have a non-exclusive contract with Tapas right now for Early Access
As someone who draws as a hobby, and a stable source of income from my day job, I said no to Toomics pretty quickly. However if you're interested in the partnership you might want to clarify with the outreach person where the royalties will be coming from, and how many panels they expect a week (as reference, my friend from webtoons gets around 500USD for 40-60 panels every week).
Who knows, they might be good people to work with! Their requirements just didn't fit with my plans.